---
title: Regular Users
description: Regular users are responsible for all operations in the account. In the Users module -> Regular tab you you can create and manage these users.
---

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1. [Help Center](https://help.gamoshi.com/knowledge?hsLang=en)
2. [Programmatic Exchange Enterprise Modules](https://help.gamoshi.com/knowledge/programmatic-exchange-enterprise-modules?hsLang=en)
3. [Users](https://help.gamoshi.com/knowledge/programmatic-exchange-enterprise-modules?hsLang=en#users)

# Regular Users

## Regular users are responsible for all operations in the account. In the Users module -\> Regular tab you you can create and manage these users.

### Content

- [Overview](https://help.gamoshi.com/knowledge/regular-users#overview)
- [Permission levels](https://help.gamoshi.com/knowledge/regular-users#Permission_levels)  
    - [User manager (administrator)](https://help.gamoshi.com/knowledge/regular-users#User_manager)
    - [User (standard)](https://help.gamoshi.com/knowledge/regular-users#User_standard)
- [Managing regular users](https://help.gamoshi.com/knowledge/regular-users#managing_regular_users)  
    - [Access requirements](https://help.gamoshi.com/knowledge/regular-users#access_requirments)
    - [How to create a regular user](https://help.gamoshi.com/knowledge/regular-users#how_to_create)
- [User management actions](https://help.gamoshi.com/knowledge/regular-users#User_management_actions)  
    - [Edit user details and permissions](https://help.gamoshi.com/knowledge/regular-users#edit_user)
    - [Reset user password](https://help.gamoshi.com/knowledge/regular-users#reset_pwd)
    - [Remove user access](https://help.gamoshi.com/knowledge/regular-users#remove_user)
    - [User Creation Planning](https://help.gamoshi.com/knowledge/regular-users#user_creation_planning)
    - [Ongoing Management](https://help.gamoshi.com/knowledge/regular-users#ongoing_management)
    - <https://support.gamoshi.com/knowledge/regular-users-1#ongoing_management>[Security Considerations](https://help.gamoshi.com/knowledge/regular-users#security_considarations)  
      [Best Practices](https://help.gamoshi.com/knowledge/regular-users#Best_practice)
- <https://support.gamoshi.com/knowledge/regular-users-1#Best_practice>[Troubleshooting](https://help.gamoshi.com/knowledge/regular-users#Troubleshooting)

---

 

### Overview

Regular users are your internal team members who handle daily operations in your account (Enterprise). They have access to campaign management, analytics, and account operations - but their user management capabilities depend on their assigned permission level.

---

 

### Permission Levels

 

#### User Manager (Administrator)

- **Full platform access,**  including the Users Module
- **Can create and manage** other regular users and analytics users
- **Complete administrative** control over account settings
- **Recommended for:** Senior staff, account owners, IT administrators

 

#### User (Standard)

- **Access to all modules** except the Users Module
- **Cannot create or manage** other users
- **Full operational access** for campaign management and analytics
- **Recommended for:** Account managers, campaign specialists, analysts

---

 

### Managing Regular Users

 

#### Access Requirements

**Important:** Only User Managers (admin users with user management permissions) can access the Users Module and manage regular users.

 

#### How to Create a Regular User

**Step 1: Access User Creation**

1. Go to **Users Module** → **Regular** tab
2. Click the **'+'** icon in the top-right corner of the grid table
3. "New User" form will open

**Step 2: Complete User Information**

- **Name:** Full name of the team member
- **Email Address:** Where invitation and login credentials will be sent

**Step 3: Send Invitation**

1. Click the **'Invite'** button
2. User receives onboarding email with setup instructions
3. The user can complete account setup through the email link

**Result:** New user is created with default permissions (can be modified after creation)

---

 

### User Management Actions

 

#### Edit User Details and Permissions

**How to Access:**

- Click the **'(edit)'** link in the 'Roles' column of the user's record
- Modify user information and permission levels
- Save changes to apply new settings

**What You Can Edit:**

- User name and contact information
- Permission level (User Manager vs. User)
- Account access settings

 

#### Reset User Password

**When to Use:** User forgot password or security reset needed

**How to Reset:**

1. Find the user in the Regular Users table
2. Click the **'Lock'** icon in the Actions column
3. Generate a new password for the user
4. Provide new credentials to the team member

 

#### Remove User Access

**When to Remove:**

- Team member leaves the organization
- Role changes require a different access level
- Security concerns require immediate access revocation

**How to Remove:**

1. Find the user in the Regular Users table
2. Click the **'Remove User'** icon in the Actions column
3. Confirm removal action
4. User loses account access immediately

**Important:** Removal is permanent - you can create a new user account if you need access again.

---

 

### Best Practices

 

#### User Creation Planning

- **Assess Role Requirements:** Determine if User or User Manager permissions are needed
- **Start Conservative:** Begin with User permissions, upgrade to User Manager if needed
- **Limit Administrators:** Only assign User Manager permissions to essential personnel

 

#### Ongoing Management

- **Regular Review:** Audit user permissions and access quarterly
- **Prompt Updates:** Modify permissions when roles change
- **Immediate Action:** Remove access immediately when team members leave
- **Documentation:** Keep records of permission changes and rationale

 

#### Security Considerations

- **Strong Passwords:** Encourage secure password practices
- **Access Monitoring:** Watch for unusual login patterns
- **Principle of Least Privilege:** Give users only the access they need
- **Backup Administrators:** Ensure at least one backup User Manager

---

 

### Troubleshooting

**User Can't Access Users Module:**

- Verify user has User Manager permissions
- Check that permission changes have been saved
- Confirm the user is logged in with the correct account

**Invitation Email Not Received:**

- Check spam/junk folders
- Verify the email address is correct
- Resend the invitation if needed

**Can't Edit User Permissions:**

- Ensure you have User Manager permissions
- Verify you're accessing the correct user record
- Try refreshing the page and attempting again

---

*For information about managing external partner access, see our [Analytics Users Guide →](https://support.gamoshi.com/knowledge/analytics-users)*

 

 

 

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